Volunteer Committees

Due to the nature of golf and the complex setup of a major golf tournament, it takes over 2,000 volunteers to help with the operations from crowd control to scoring to helping the professional golfers in various ways. Learn more about the different positions and jobs available to volunteer.

(Unless noted, all positions are for Tournament Week).


Administrative Support (Invitation Only)

Assist the tournament staff with general office tasks and logistics.

Staff Liaison: Cassandra Castaneda Kerford

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Admissions

The Admissions committee ensures that all guests with proper credentials are admitted onto the tournament grounds. Scan tickets using Ticketmaster equipment and assist with ticket-related questions.

Requirements

Includes but is not limited to standing for long periods, the ability to provide excellent customer service, and working in a fast-paced environment

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Broadcast Services (Invitation Only)

The Broadcast Services committee works directly with the NBC/Golf Channel, PGA TOUR Radio, and ESPN+ Broadcast teams as on-course spotters, scorers, and cart drivers.

Requirements

Golf knowledge and understanding of golf etiquette

Shifts

Must be able to work all four (4) days during the Broadcast (Thursday – Sunday).

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Caddie Services (Invitation Only)

The Caddie Services team is the liaison between professional caddies and tournament officials. Team members of Caddie Services make the Caddie Lounge an outstanding hospitality venue for caddies to dine, prepare for their day, relax pre- and post-rounds and socialize with other caddies. Responsibilities include managing caddie bibs, assisting in registration, maintaining the caddie lounge, running the Annual Caddie Party, and Putting Contest on the Range.

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Competition Support - Transport Group

Utilize shuttle carts to drive Walking Scorers, Spotters, ShotLink - Location Based Operators, and Standard Bearers to and from their assigned holes on the course. They will also assist in the delivery of volunteer meals as needed.

Shifts

6:00 am - 1:00 pm or 1:00 pm - 7:30 pm. *Times may vary based on tee times.

Training

Wednesday, March 29th, will be a training day for familiarization with the carts and the course. Volunteers should know the course layout and route before their first shift.

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Concert (Invitation Only)

The Concert committees’ volunteer opportunities range from ambassadors/information, hospitality hosts, admissions, and setup/tear down. There will be volunteer opportunities leading up to the concert(s). Some tear-down and clean-up will be needed following the concert(s). The volunteer times on the day of the show(s) are fluid.

Requirements

Committee members must be able to stand and walk for long periods, including the duration of the concert(s).

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Evacuation

In the event of inclement weather, darkness, or a suspension of play, the Evacuation committee will assist in directing PGA TOUR players to their designated evacuation carts, making sure the carts are ready for use, and possibly leading groups of players toward the clubhouse.

Requirements

You must be at least 18 and have a valid driver’s license. Previous experience driving a golf cart is also required.

Shifts

The days needed for this position include the weekend before the tournament (to deploy golf carts on the course), Monday through Sunday of tournament week, Sunday after play, or Monday morning after the tournament (to remove carts from the course). During tournament week, the shifts are full-day shifts.

Training

All Evacuation volunteers must attend the evacuation training session the week before the tournament.

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Exhibitor Services

The Exhibitor Services committee will work with numerous sponsoring companies at the Main Spectator Entrance, The Backyard area, and other potential locations on the golf course with loading in and out of the expo spaces and activation setup. Volunteers assist in keeping these areas clean by patrolling them regularly. They may also help exhibitors distribute give-a-way items and pack up after the event.

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Gallery Management

Gallery Management ambassadors are provided a unique inside and outside ropes tournament experience. They are responsible for managing gallery noise and traffic, ensuring the safety of our guests by reinforcing health and safety policies, leading by example, and providing exceptional guest service to our spectators.

Gallery Management ambassadors are assigned to the teeing area, fairway, and green of a specific hole (1 – 18) or high-traffic areas such as practice locations, crosswalks, and hospitality areas.

Tee, Fairway, Green & High-traffic Area Ambassadors

  • Know your role and area
  • Protect the integrity of the competition
  • Protect errant golf shots hit outside the ropes

Crosswalk Ambassadors

  • Ensure players and caddies have a safe way to cross from one hole to the next
  • Monitor cart movement on cart paths

Roving Ambassadors

  • Follow playing groups to assist with more extensive galleries
  • Manage crowd when rope line is dropped during errant shots

Gallery Management Transport Group

  • Volunteers drive multi-passenger golf carts.
  • Responsible for transporting Ambassadors to and from assigned locations
  • Assist with transportation of drinks/snacks
  • You must be at least 18 and have a valid driver’s license.
  • Previous experience driving a golf cart is also required.

Requirements

Golf knowledge, flexibility, and exceptional customer service skills are beneficial and preferred. You must be able to stand for long periods of time and walk in hot/humid conditions.

Shifts

Gallery Management volunteers are required to register for shifts Wednesday through Sunday of tournament week. Gallery Management volunteers must register for a minimum of 12 hours; additional hours are highly encouraged.

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Hospitality

The Hospitality committee provides a friendly, welcoming experience for guests as they arrive at the entrances of our hospitality venues throughout the course, checking for proper credentials, scanning their tickets, and wrist banding them. Once guests are inside the venue, tasks may include managing noise levels within the venue, escorting guests to a seat, navigating them to the bar, food buffets, and service areas, as well as restrooms when necessary.

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Media Services (Invitation Only)

The Media Services committee helps to ensure that local and national media have the support needed to produce stories about the tournament. You’ll help monitor media personnel to ensure they have a proper working environment and enhance the experience of all media members while at the Valero Texas Open. Having previous experience working in the media areas at other PGA TOUR, PGA TOUR CHAMPIONS, or Korn Ferry Tour events is appreciated for this committee.

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Off-Site Transportation

The Off-Site Transportation committee provides transportation for professional players, their families, and tournament VIPs. Volunteers in this committee will be required to drive player courtesy vehicles and multi-passenger vans. This committee requires some driving in congested areas and knowledge of San Antonio’s city roads.

Requirements

Must be at least 25 years of age, have a valid driver’s license, and have proof of insurance (must be provided before the tournament).

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Operations - Strike Force

The Operations – Strike Force committee will assist with set-up projects onsite at TPC San Antonio and help other committees when needed. Tasks may range from placing fencing for crowd control, to performing light construction work. Every day working with this group may be different. Join this committee to participate in the operational processes of a PGA TOUR tournament.

Requirements

This committee requires walking, standing, heavy lifting, and familiarity with common tools.

Shifts

This committee needs help from late March through April.

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Parking

The Parking committee assists in setting up, keeping clean, and tearing down parking lots. As vehicles enter the lots, they help verify parking passes and direct guests where to park according to the loading plan for each parking lot. The various lots will be designated for our different patron groups, including vendors, volunteers, sponsors, and spectators.

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Player Services (Invitation Only)

Player Services assists with social activities, childcare, transportation, reservations, and special needs for PGA TOUR players and their families. Strong interpersonal skills and exceptional customer service are needed, along with the ability to be flexible and accommodating during tournament week.

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Practice Facility

The Practice Facility committee is responsible for the setup & tear down of the practice facility and the day-to-day operations of the driving range, putting green, chipping green, and the surrounding spectator areas. As PGA TOUR professionals enter and exit the range, volunteers will be responsible for setting up nameplates that identify each player’s hitting station and providing the players' golf balls and general assistance. Marshaling of the area and crowd control will be required, as well as allowing properly credentialed people in the area. Knowledge of the players is helpful but not necessary.

Requirements

This position works outside all day, and volunteers must be comfortable with and prepared for all weather conditions.

Shifts

Volunteers are needed from Monday through Sunday of tournament week and will be staffed from 5:00 am until 7:30 pm each day.

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Pro Vehicles

The Pro Vehicles committee assists with staging courtesy vehicles at the airport, private terminals, and the golf course. They greet players and families arriving at the airport, conduct quick administrative documentation, and assist with loading luggage for the players and their families. Additionally, they help players with the return of the vehicles when departing. This committee is stationed and works from the San Antonio International Airport. The setup starts the week before the tournament, and the return of vehicles a day or so after the tournament ends.

Requirements

You must be at least 25 years old and be able to provide a valid driver's license and proof of insurance for the tournament. This committee requires some lifting of luggage and some late hours.

Shifts

Minimum of three (3), 6-hr shifts per volunteer required.

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Pro-Am

The Pro-Am committee assists with the set-up of Pro-Am gift distribution, registration, welcome parties, and tournaments. This role is customer service focused, and a positive, friendly attitude is needed as you will be working with sponsors, tournament guests, and PGA TOUR Players.

Requirements

You must be able to stand for long periods with occasional moderate lifting.

Shifts

Days required: Saturday, March 18. Saturday, March 25 – Thursday, March 30, and Friday, March 31 – Saturday, April 1.

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Pro/VIP Shuttles

The Pro/VIP Shuttles committee shuttles players, caddies, and the occasional VIP using multi-passenger golf carts to and from key points on the golf course.

Requirements

You must be at least 18 and have a valid driver’s license. Previous experience driving a golf cart is also required.

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Promotional Street Team

The Promotional Street Team supports the advertising and promotion initiatives of the Valero Texas Open at various events throughout San Antonio. They also assist with social media content and fan engagement opportunities during tournament week. Help is needed year-round.

Staff Liaison: Hannah Fleager

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Refreshers

The Refreshers committee is responsible for supplying various locations, on and off the golf course, with snacks and beverages. Volunteers are needed before and after the tournament to set up cooler boxes.

Requirements

Some heavy lifting, working outdoors in the elements, and driving a golf cart may be required. To drive a golf cart, you must be at least 18 and have a valid driver’s license.

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ShotLink - Location Based Operators (Competition Support)

Experience the Valero Texas Open from inside the ropes. The ShotLink - Location Based Operators committee is responsible for measuring and recording the location and distance of every shot hit during the tournament using the ShotLink scoring system. The measurements enable real-time distance data and statistics to be delivered to scoreboards, TV broadcasts, the internet, and mobile device applications around the globe in an instant. Volunteers on this committee are assigned to one of three roles: Laser Operators, Tablet Operators, and Rovers.

Laser Operators use a laser rangefinder to track the landing position of shots on and around the fairway. Laser operators are stationed on a fairway and should be physically able to stand at their laser position for the duration of their shift in potentially varied weather conditions. Laser operators should be comfortable with technology and focused on capturing data in a timely but accurate manner.

Tablet Operators use a handheld tablet device to plot the ending position of shots around the green and to validate the accuracy of shots recorded by the ShotLink+ camera system on the green. This critical function of the ShotLink scoring system enables real-time distance data and statistics to be delivered to scoreboards, TV broadcasts, and internet and mobile device applications. Tablet operators are expected to be mobile and walk around the fairways or greens as necessary to gain an accurate insight into ball location. Tablet operators should be physically fit and capable of standing/walking during their shifts in various weather conditions.

Rovers are responsible for providing support to the Location Based Operators on a specific golf hole, providing breaks, answering questions, and providing assistance as needed.

Requirements

Basic knowledge of the game of golf and a commitment to timeliness, accuracy, and attention to detail. Volunteers must be 18 years old and sign a Disclosure Form.

Shifts

Time is approximate and depends on tee times, weather, and play. A minimum of three (3) shifts total - one training shift (1) and two (2) regular shifts are required for this committee.

Training

These positions require a one-hour online training course, a one-hour in-person training session, and on-course training on Wednesday of tournament week.

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Spotters (Competition Support)

The Spotters committee will work inside the ropes and assist fellow ShotLink - Location Based Operators in locating players' shots in and around the fairways or greens and identifying situations where players’ shots may be obstructed.

Requirements

Volunteers should be capable of standing/walking during their shifts in various weather conditions. Volunteers must be 18 years old and sign a Disclosure Form.

Shifts

This committee works all-day shifts outside.

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Standard Bearers

Standard Bearers carry a scoring sign for player groups during their round (approximately 4.5 to 6.5 hours). You’ll have inside the ropes access as you walk 18 holes on the TPC San Antonio Oaks Course. You may also be selected to work as an Alternate or Relief Standard Bearer for one of your shifts.

Requirements

You must be at least 16 years old and know the game of golf. Students should not apply for this committee if unable to meet the Shifts requirement below.

Shifts

Standard Bearers must work a minimum of three (3) rounds; at least two (2) rounds must be on Wednesday, Thursday, and/or Friday. Wednesday is required for all first-time Standard Bearers and encouraged for returning Standard Bearers. Shift times are AM or PM and you must be available one hour before your assigned tee times.

Training

First-time Standard Bearers require a 1.5 hour on-course training session, to be held the Saturday before the tournament.

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Tournament Ambassadors

Tournament Ambassadors will be stationed at strategically placed kiosks around the golf course. They provide customer service to spectators by answering questions, providing directions, and helping to locate players using the PGA TOUR app on mobile devices.

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Volunteer Services

The Volunteer Services committee is the hospitality component for our valued volunteers. They help create and maintain a volunteer registration process, as well as help execute volunteer badges and uniform distribution in the weeks before the tournament. They oversee the volunteer dining presentation and meal distribution during tournament week; keep the volunteer tent clean, organized, and inviting for volunteers seeking a break throughout the day. The use of a computer or iPad to scan barcodes to check volunteers in and out for their shifts may be required. Heavy lifting is required at times. While Volunteer Services provides a fast-paced work environment at key check-in and check-out times during the day, some downtime may occur.

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Walking Scorers (Competition Support) (Invitation Only)

The Walking Scorers committee will walk 18 holes inside the ropes with the professional golfers and requires mental and physical stamina, attention to detail, and a thorough understanding of golf. Volunteers accompany groups of up to three (3) players to keep their score, track specific statistics, and provide real-time data capture that informs all aspects of the ShotLink system.

Requirements

Walking scorers should have the physical ability to easily keep pace with their group across all 18 holes without a break and in varying weather conditions. For reference, 18 holes will vary from 5-6 miles or roughly 10,000 steps. They should be comfortable using a handheld digital device to record each shot and the voice radio with a headset that allows for constant communication with the ShotLink staff.

Shifts

Must be available for the Wednesday pro-am and at least two (2) additional tournament days. Scorers will also participate in one (1) ShotLink – Location Based Operator shift. Wednesday is required for all walking scorer volunteers.

Training

Walking Scorer volunteers must complete a 1-hour online training course and 1-hour in-person training before tournament week. Walking scorer and laser training are required.

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Become a Volunteer

The Valero Texas Open wouldn’t be possible without the more than 2,000 volunteers that help put on the tournament. Because of their efforts, the Valero Texas Open is able to raise significant amounts of money for charity... a record-breaking $22M in 2022. Please help us give back to the community by becoming a volunteer.

Volunteer Committees
Vounteer Committees
Vounteer Committees
Vounteer Committees